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Psychology of testimony in the judicial process: Analysis of the
reliability of eye-witness testimony
Psicología del testimonio en el proceso judicial: Análisis de la fiabilidad
del testimonio ocular
Jairo Ramón Villasmil-Ferrer
jaravife@gmail.com
Universidad Nacional Experimental Francisco de Miranda, Santa Ana de
Coro, Falcón, Venezuela
https://orcid.org/0000-0002-5535-3132
ABSTRACT
The research aims to analyse the psychology of testimony in the judicial process
from the point of view of the reliability of eyewitness testimony. Legal
documentary analysis has been used, including a review of 14 published scientific
articles. The analysis of the psychology of testimony in the judicial process,
focusing on the reliability of eyewitness testimony, reveals the complexity and
multitude of factors that can influence the accuracy of witnesses' recollections.
Cognitive biases, such as confirmation bias and the effect of subsequent
information, can significantly distort witness memory, underscoring the need for
judicial operators to recognise and mitigate these biases. Observational
conditions, such as lighting, duration of the event and stress, must be carefully
considered to fairly assess the reliability of testimony.
Descriptors: social psychology; legal procedure; legal decisions (Source:
UNESCO Thesaurus).
RESUMEN
La investigación tiene como analizar la psicología del testimonio en el proceso
judicial desde la fiabilidad del testimonio ocular. Se ha empleado el análisis
documental jurídico que incluye una revisión de 14 articulos científicos
publicados. El análisis de la psicología del testimonio en el proceso judicial,
centrado en la fiabilidad del testimonio ocular, revela la complejidad y la multitud
de factores que pueden influir en la precisión de los recuerdos de los testigos.
Los sesgos cognitivos, como el sesgo de confirmación y el efecto de la
información posterior, pueden distorsionar significativamente la memoria del
testigo, subrayando la necesidad de que los operadores judiciales reconozcan y
mitiguen estos sesgos. Las condiciones de observación, como la iluminación, la
duración del evento y el estrés, deben ser cuidadosamente consideradas para
evaluar de manera justa la fiabilidad de los testimonios.
Descriptores: psicología social; procedimiento legal; sentencia judicial. (Fuente:
Tesauro UNESCO).
Received: 07/02/2024. Revised: 12/02/2024. Approved: 19/03/2024. Published: 01/05/2024.
Verdad y Derecho
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Vol. 3(2), 60-74, 2024
https://doi.org/10.62574/13q98036
61
Research articles section
Verdad y Derecho
Revista Arbitrada de Ciencias Jurídicas y Sociales
Vol. 3(2), 60-74, 2024
Psicología del testimonio en el proceso judicial: Análisis de la fiabilidad del testimonio ocular
Psychology of testimony in the judicial process: Analysis of the reliability of eye-witness testimony
Jairo Ramón Villasmil-Ferrer
62
INTRODUCTION
The psychology of testimony has become a crucial field within the judicial process
because of the importance of the reliability of eyewitness testimony. The accuracy
and veracity of testimony can significantly influence judicial decisions, affecting
the lives of those involved. Over the past decades, several studies have explored
the factors that influence the accuracy of eyewitness testimony, such as cognitive
biases, the conditions under which events are observed, and the interrogation
techniques used by authorities (Castrellon et al., 2023; Cecconello & Stein,
2020).
Eyewitness testimony has been a key element in many trials, but it has also been
a source of miscarriages of justice. Human memory is not infallible; it is subject
to various influences that can distort memories. Factors such as stress, anxiety
and the length of the event can affect a witness's ability to recall details accurately.
Lighting conditions, distance and exposure time also play a crucial role in the
quality of recall. These variables underscore the need to address the reliability of
eyewitness testimony with a rigorous scientific approach (Denne et al. 2021;
Gonzalez-Coulon, 2023).
Cognitive biases, such as confirmation bias and the after-information effect, can
negatively influence the accuracy of testimony. Confirmation bias occurs when
individuals tend to seek, interpret and recall information that confirms their pre-
existing beliefs, while the aftereffect refers to the influence of new information
received after the event on the witness's memory. These biases can lead to
significant errors in testimony, affecting the judgement of juries and judges and,
ultimately, the outcome of trials (Luna-Salas, 2021; Julià-Pijoan, 2023).
Interrogation techniques are also a determining factor in the accuracy of
eyewitness testimony. Interrogation methods that induce stress or suggest
answers may increase the likelihood of errors. On the other hand, evidence-
based techniques, such as the cognitive approach, have proven to be more
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Revista Arbitrada de Ciencias Jurídicas y Sociales
Vol. 3(2), 60-74, 2024
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Psychology of testimony in the judicial process: Analysis of the reliability of eye-witness testimony
Jairo Ramón Villasmil-Ferrer
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effective in obtaining accurate testimony. These techniques seek to minimise the
influence of external factors and reduce suggestibility, allowing witnesses to
provide more accurate recollections of what was observed (Sporer & Antonelli,
2022; Schellong et al., 2024).
In the judicial context, it is imperative that the limitations of eyewitness testimony
are recognised and measures are put in place to assess its reliability. Training
judges and jurors in the principles of the psychology of testimony can significantly
improve the evaluation of testimony. Furthermore, the inclusion of experts in the
psychology of testimony can provide a critical and evidence-based perspective
on the reliability of eyewitness testimony, ensuring that it is used fairly and
accurately in the judicial process (Sánchez-Gómez, 2018; Albright et al., 2023).
Based on the above, the aim is to analyse the psychology of testimony in the
judicial process from the point of view of the reliability of eye-witness testimony.
METHOD
The research was carried out on the basis of analysing the psychology of
testimony in the judicial process, focusing on the reliability of eyewitness
testimony. In order to achieve this objective, legal documentary analysis was
used, which included a review of 14 scientific articles published in the last ten
years, taking into account this time parameter due to the limited number of
publications found that directly addressed the subject.
Investigation procedure
The first stage of the analysis consisted of identifying and selecting relevant
sources. A systematic search was conducted in academic and legal databases,
including PubMed, Scopus, and Google Scholar, using key terms such as
"psychology of testimony", "reliability of eyewitness testimony", "cognitive biases
in testimony", and "cross-examination techniques". Fourteen articles published in
the last ten years were selected to ensure the timeliness of the data and findings.
Verdad y Derecho
Revista Arbitrada de Ciencias Jurídicas y Sociales
Vol. 3(2), 60-74, 2024
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Psychology of testimony in the judicial process: Analysis of the reliability of eye-witness testimony
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To ensure the relevance and quality of the documents analysed, the following
inclusion criteria were established:
a) Peer-reviewed articles addressing the reliability of eyewitness testimony
from a psychological or legal perspective.
b) Empirical studies investigating factors influencing the accuracy of
eyewitness accounts.
c) Opinion articles, non-peer-reviewed reports and papers that do not directly
address the reliability of eyewitness testimony were excluded.
Once the documents had been selected, a documentary analysis of their content
was carried out. This analysis was carried out in several stages:
1. Comprehensive reading: A first reading was carried out to obtain an
overview of the content of each document, identifying the main themes
and relevant findings.
2. Thematic coding: Thematic coding was applied to organise the information
into categories, such as cognitive biases, observation conditions,
interrogation techniques and judicial recommendations.
3. Comparative analysis: Findings from different studies were compared to
identify common trends, divergences and areas of consensus. This
comparative analysis allowed for a synthesis of factors affecting the
reliability of eyewitness testimony.
4. Integration of results: The results were integrated into a coherent narrative
that highlights the main findings and their relevance to the judicial process.
Particular attention was paid to how these findings can inform judicial
practices and improve the assessment of the reliability of eyewitness
testimony.
ANALYSIS OF THE RESULTS
The results are described:
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Table 1. Thematic coding.
CATEGORY AND SUBCATEGORY
DESCRIPTION
Cognitive Bias: Confirmation Bias
Tendency to seek, interpret and recall
information that confirms pre-existing beliefs,
affecting the witness's memory.
Cognitive biases: Effect of subsequent
information
Influence of new information received after the
event on the witness's memory, distorting the
original memories.
Cognitive Biases: Reconstructive Memory
Memory is reconstructed each time it is
recalled, incorporating fictitious or altered
details due to emotional and contextual
influences.
Observing conditions: Lighting and visibility
Lighting conditions that affect the witness's
ability to observe and remember details
accurately.
Observation conditions: Event duration and
distance
Time of observation and distance from the
event, influencing the accuracy of the
testimony.
Observation conditions: Stress and anxiety
Emotional arousal that interferes with the
encoding and storage of memories, resulting
in less accurate testimony.
Interrogation techniques: suggestive
questioning
Methods that induce errors by influencing the
witness's memory through leading questions.
Interrogation techniques: Evidence-based
methods
Cognitive approach and techniques that
minimise suggestion and allow for more
accurate retrieval of memories.
Judicial recommendations: Training of judges
and juries
Training in principles of the psychology of
testimony to critically evaluate testimonial
evidence and make more informed decisions.
Judicial recommendations: Inclusion of
experts on the psychology of testimony
Participation of experts to assess the reliability
of eyewitness testimony, explaining the effects
of cognitive biases, observation conditions
and questioning techniques to judges and
jurors.
Source: Own elaboration.
Based on Table 1, the thematic coding focused on organising the information in
the reviewed documents into key categories that cover the main factors
influencing the reliability of eyewitness testimony. These categories include
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Revista Arbitrada de Ciencias Jurídicas y Sociales
Vol. 3(2), 60-74, 2024
Psicología del testimonio en el proceso judicial: Análisis de la fiabilidad del testimonio ocular
Psychology of testimony in the judicial process: Analysis of the reliability of eye-witness testimony
Jairo Ramón Villasmil-Ferrer
66
cognitive biases, observation conditions, interrogation techniques and judicial
recommendations. Each category was broken down into specific sub-themes to
provide a detailed and comprehensive analysis.
Cognitive biases
Confirmation bias
Confirmation bias refers to the tendency of individuals to seek, interpret and recall
information that confirms their pre-existing beliefs. This bias can significantly
influence a witness's memory, leading them to recall details that match their prior
expectations rather than what actually happened (Rouder et al. 2018). In the
judicial context, this bias can lead to misidentifications and incorrect judicial
decisions. Studies by (Castrellon et al. 2023) and (Cecconello & Stein, 2020)
highlight how jurors and judges may be predisposed to accept testimony that
aligns with their own beliefs and biases, thus affecting the fairness of the judicial
process.
Effect of subsequent information
The after-information effect refers to the influence that new information received
after an event can have on the witness's memory. This phenomenon can distort
original memories, causing witnesses to integrate incorrect details into their
testimony. In this parameter (González-Coulon, 2023) and (Julià-Pijoan, 2023)
show how exposure to erroneous or suggestive information after the event can
significantly alter the accuracy of eyewitness testimony, a problem that is
particularly relevant in cases where witnesses are repeatedly questioned.
Reconstructive memory
Human memory is inherently reconstructive, meaning that memories are not
stored as exact recordings, but are reconstructed each time they are recalled.
This reconstruction process is susceptible to various influences, including
emotions, context and social interactions (Luna-Salas, 2021). Reconstructive
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memory can result in the incorporation of fictitious or altered details into
eyewitness accounts, underscoring the need for questioning techniques that
minimise suggestion and stress.
Observation conditions
Lighting and visibility
Lighting and visibility conditions are critical factors affecting the accuracy of
eyewitness testimony. Studies have shown that poor lighting can hinder a
witness's ability to observe and recall details accurately. On this parameter,
(Denne, Stolzenberg & Neal, 2021) found that testimony obtained in low lighting
conditions is more prone to error, which has significant implications for assessing
the reliability of testimony in judicial contexts.
Event duration and distance
The duration of the event and the distance from which it is observed also
influence the accuracy of the testimony. Events observed over a short period of
time or from a great distance are more difficult to recall accurately. In this regard,
(González-Coulon, 2023) and (Julià-Pijoan, 2023) stress that limited exposure
and distance can reduce the witness's ability to correctly identify a suspect,
increasing the risk of miscarriages of justice.
Stress and anxiety
Stress and anxiety experienced during the event may negatively affect the
witness's memory. High emotional arousal can interfere with the encoding and
storage of memories, resulting in less accurate testimony (Luna-Salas, 2021).
Research by (Sporer & Antonelli, 2022) and (Schellong et al. 2024) indicates that
stress can exacerbate the effects of other negative factors, such as poor lighting
and the short duration of the event, making testimonies even less reliable.
Verdad y Derecho
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Psychology of testimony in the judicial process: Analysis of the reliability of eye-witness testimony
Jairo Ramón Villasmil-Ferrer
68
Interrogation techniques
Suggestive interrogations
Suggestive questioning can induce errors in testimony by influencing the
witness's memory. Techniques that suggest specific answers or pressure the
witness to remember certain details can lead to the creation of false memories
(Sporer & Antonelli, 2022) and (Schellong et al. 2024) highlight how interrogations
using leading questions can increase the likelihood of errors in eyewitness
testimony.
Evidence-based methods
On the other hand, evidence-based interrogation methods, such as the cognitive
approach, have proven to be more effective in eliciting accurate testimony. These
techniques focus on minimising suggestion and allowing the witness to recall
events in a more natural and less influenced way (Cecconello & Stein, 2020) and
(Mnookin, 2023) argue that evidence-based methods can significantly improve
the reliability of eyewitness testimony, providing a valuable tool for the judicial
system.
Judicial recommendations
Training of judges and juries
It is essential that judges and jurors receive adequate training on factors that may
affect the reliability of eyewitness testimony. Training in principles of the
psychology of testimony can help judicial operators to critically evaluate
testimonial evidence and make more informed decisions (Sánchez-Gómez,
2018). Research by (Albright et al. 2023) supports the need for training
programmes that specifically address cognitive biases and observational
conditions.
Inclusion of experts in the psychology of witnessing
The inclusion of experts in the psychology of testimony in court proceedings can
provide a critical, evidence-based assessment of the reliability of eyewitness
Verdad y Derecho
Revista Arbitrada de Ciencias Jurídicas y Sociales
Vol. 3(2), 60-74, 2024
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Psychology of testimony in the judicial process: Analysis of the reliability of eye-witness testimony
Jairo Ramón Villasmil-Ferrer
69
testimony. These experts can explain to judges and juries how cognitive biases,
observation conditions and questioning techniques can influence witness
memory, thereby improving the quality of justice (Pearson et al., 2018; Albright et
al., 2023).
Comparative analysis
The comparative analysis focuses on identifying common trends, divergences
and areas of consensus in the reviewed studies on the reliability of eyewitness
testimony. Four main categories are considered: cognitive biases, observation
conditions, interrogation techniques and judicial recommendations:
Confirmation bias is a well-documented phenomenon in the psychology of
testimony literature. Castrellon et al. demonstrate that social cognitive processes
can explain biases in jurors' decisions, where individuals tend to seek, interpret
and recall information that confirms their pre-existing beliefs (Castrellon et al.,
2023). Cecconello and Stein emphasise that jurors may be influenced by their
prior expectations, which affects the accuracy of eyewitness testimony
(Cecconello & Stein, 2020).
The after-information effect refers to the influence of new information received
after an event on the witness's memory. González-Coulon and Julià-Pijoan show
how exposure to erroneous or suggestive information can distort original
memories, leading to inaccurate testimony (González-Coulon, 2023; Julià-Pijoan,
2023). Rouder, Wixted and Christenfeld find that the likelihood of an erroneous
conviction can increase when the witness's memory is influenced by post-event
information (Rouder et al. 2018).
The reconstructive nature of human memory implies that memories are not stored
as exact recordings, but are reconstructed each time they are recalled. Luna-
Salas highlights how emotions, context and social interactions can influence the
reconstruction of memories, resulting in fictitious or altered details (Luna-Salas,
2021). This underlines the importance of
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Psychology of testimony in the judicial process: Analysis of the reliability of eye-witness testimony
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Lighting and visibility conditions are critical factors affecting the accuracy of
eyewitness testimony. Denne, Stolzenberg and Neal found that testimony
obtained in low lighting conditions is more prone to error (Denne, Stolzenberg &
Neal, 2021). Gonzalez-Coulon supports this conclusion, noting that poor lighting
can significantly reduce a witness's ability to observe and recall details accurately
(Gonzalez-Coulon, 2023).
The duration of the event and the distance from which it is observed also
influence the accuracy of the testimony. Julià-Pijoan shows that limited exposure
and observation from a great distance can reduce the witness's ability to correctly
identify a suspect (Jul-Pijoan, 2023). These findings are consistent with the
observations of González-Coulon, who stresses the importance of these
variables in assessing the reliability of eyewitness testimony (González-Coulon,
2023).
Stress and anxiety experienced during the event can negatively affect the
witness's memory. Sporer and Antonelli found that elevated stress can interfere
with the encoding and storage of memories, resulting in less accurate testimony
(Sporer & Antonelli, 2022). Schellong et al. note that stress can exacerbate the
effects of other negative factors, making testimonies even less reliable (Schellong
et al., 2024).
Leading questions can induce errors in testimony by influencing the witness's
memory. Sporer and Antonelli highlight how leading questions can increase the
likelihood of errors in eyewitness testimony (Sporer & Antonelli, 2022). Schellong
et al. show that suggestive methods can lead to the creation of false memories
(Schellong et al., 2024).
On the other hand, evidence-based interrogation methods, such as the cognitive
approach, have proven to be more effective in eliciting accurate testimony.
Cecconello and Stein argue that these methods minimise suggestion and allow
for more accurate retrieval of memories (Cecconello & Stein, 2020). Mnookin
supports this conclusion, noting that evidence-based techniques can significantly
improve the reliability of eyewitness testimony (Mnookin, 2023). Denne,
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Vol. 3(2), 60-74, 2024
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71
Stolzenberg and Neal also find that these techniques can reduce errors in
testimony (Denne, Stolzenberg & Neal, 2021).
It is essential that judges and jurors receive adequate training on the factors that
can affect the reliability of eyewitness testimony. Sánchez-Gómez suggests that
training in principles of the psychology of testimony can help judicial operators to
critically evaluate testimonial evidence and make more informed decisions
(Sánchez-Gómez, 2018). Albright et al. support the need for training programmes
that specifically address cognitive biases and observational conditions (Albright
et al., 2023).
The inclusion of experts in the psychology of testimony in court proceedings can
provide a critical, evidence-based assessment of the reliability of eyewitness
testimony. Pearson et al. and Albright et al. highlight how these experts can
explain to judges and juries the effects of cognitive biases, observation conditions
and cross-examination techniques on witness memory, thereby improving the
quality of justice (Pearson et al., 2018; Albright et al., 2023).
The comparative analysis of the reviewed studies highlights the importance of
considering multiple factors that affect the reliability of eyewitness testimony.
Cognitive biases, observation conditions, interrogation techniques and judicial
recommendations are critical elements that must be addressed to improve the
accuracy of eyewitness testimony in the judicial setting. Integrating these findings
into judicial practices can help minimise miscarriages of justice and ensure fairer
and more accurate decisions.
Table 2. Integrated results.
CATEGORY
SUBCATEGORY
DESCRIPTION
Cognitive biases
Confirmation bias and the
effect of subsequent
information
Castrellon et al. (2023) and
Cecconello & Stein (2020)
indicate that these biases can
lead to significant errors in
testimony. Rouder, Wixted &
Christenfeld (2018) find that
the probability of an
erroneous conviction
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Psychology of testimony in the judicial process: Analysis of the reliability of eye-witness testimony
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increases with subsequent
information.
Cognitive biases
Reconstructive memory
Luna-Salas (2021) and
González-Coulon (2023)
emphasise that emotions and
context can influence the
accuracy of eyewitness
testimony.
Cognitive biases
Impact on eye witnessing
Studies highlight the need to
train judges and juries to
recognise and mitigate these
biases during trials (Sánchez-
Gómez, 2018).
Observation conditions
Lighting and visibility
Denne, Stolzenberg & Neal
(2021) and Gonzalez-Coulon
(2023) found that testimonials
obtained in low light
conditions are more prone to
error.
Observation conditions
Event duration and distance
Julià-Pijoan (2023) shows
that limited exposure and
observation from a great
distance can reduce the
witness's ability to correctly
identify a suspect.
Observation conditions
Stress and anxiety
Sporer & Antonelli (2022) and
Schellong et al. (2024) found
that elevated stress can
interfere with the encoding
and storage of memories.
Interrogation techniques
Suggestive interrogations
Sporer & Antonelli (2022) and
Schellong et al. (2024)
highlight how suggestive
questioning can induce errors
in testimony.
Interrogation techniques
Evidence-based methods
Cecconello & Stein (2020)
and Mnookin (2023) argue
that evidence-based methods
are more effective in
obtaining accurate testimony.
Judicial recommendations
Training of judges and juries
Sánchez-Gómez (2018) and
Albright et al. (2023) suggest
that training in principles of
the psychology of testimony
can help to critically evaluate
testimonial evidence.
Judicial recommendations
Inclusion of experts in the
psychology of witnessing
Pearson et al. (2018) and
Albright et al. (2023) highlight
how experts can improve the
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quality of justice by
accounting for the effects of
cognitive biases and
observational conditions.
Source: Own elaboration.
Table 2 shows the integrated results of the documentary analysis, providing
insight into how various factors influence the reliability of eyewitness testimony.
Each category and subcategory highlights specific studies that identify the main
elements that may affect the accuracy of testimony. Highlighting that:
Cognitive biases, such as confirmation bias and the effect of subsequent
information, can distort the witness's memory, leading to significant errors. The
studies cited above highlight the importance of training judges and jurors to
recognise and mitigate these biases.
Observation conditions, including lighting, event duration and stress level, play a
crucial role in the accuracy of testimony. Poor lighting and short event duration
can reduce the accuracy of testimony, while stress can interfere with memory.
Suggestive questioning can induce errors in testimony, while evidence-based
methods, such as the cognitive approach, are more effective in eliciting accurate
testimony. This finding emphasises the need to adopt interrogation techniques
that minimise suggestibility.
The training of judges and juries in the principles of the psychology of testimony
and the inclusion of experts in the psychology of testimony in trials are crucial to
improve the assessment of the reliability of testimony. These experts can provide
a critical and evidence-based assessment, thus improving the quality of justice.
CONCLUSION
Analysis of the psychology of testimony in the judicial process, focusing on the
reliability of eyewitness testimony, reveals the complexity and multitude of factors
that can influence the accuracy of witnesses' recollections. Cognitive biases,
such as confirmation bias and the effect of subsequent information, can
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Jairo Ramón Villasmil-Ferrer
74
significantly distort witness memory, underscoring the need for judicial operators
to recognise and mitigate these biases.
Observation conditions, such as lighting, duration of the event and stress, must
be carefully considered to fairly assess the reliability of testimony. Evidence-
based interrogation techniques, such as the cognitive approach, are superior for
obtaining accurate testimony, while suggestive interrogation may induce errors.
It is therefore crucial to adopt robust and scientifically sound interrogation
practices.
FUNDING
Non-monetary
CONFLICT OF INTEREST
There is no conflict of interest with persons or institutions involved in research.
ACKNOWLEDGEMENTS
To forensic psychologists.
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